Privacy Policy

“B2B Global Foods” ("us", "our", or "we") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, store, and protect information in connection with our B2B eCommerce supply services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

• Company name, contact person details, and business registration information
• Email addresses, phone numbers, and shipping addresses
• Order history, product preferences, and purchasing patterns
• Payment information processed securely through our payment partners
• Technical data including IP address, browser type, and device identifier
• Communications regarding orders, chat messages, and phone calls

• Process and fulfill your orders for frozen food products
• Communicate order status, shipping updates, and invoicing information
• Provide customer support and respond to your inquiries
• Send marketing communications about new products and special offers (with your consent)
• Improve our products, services, and customer experience
• Comply with legal obligations and prevent fraudulent activities
• Analyze business trends and optimize our B2B operations

• We implement industry-standard security measures including SSL encryption
• Access to personal data is restricted to authorized personnel only
• Regular security audits and vulnerability assessments are conducted
• Data is stored on secure servers with backup systems
• Payment information is processed through PCI-DSS compliant partners
• We maintain strict confidentiality agreements with all employees and partners

• Logistics partners for order fulfillment and warehousing
• Payment processors for secure transaction handling
• Credit bureau and third-party verifiers for commercial verification
• Legal authorities when required by law or to protect our rights
• Business partners for joint marketing initiatives (with your explicit consent)
• We never sell your personal information to third parties

• Access: Request a copy of the personal data held about you
• Rectification: Request corrections to inaccurate or incomplete data
• Erasure: Request deletion of your personal data (subject to legal obligations)
• Restriction: Request limitation of processing your personal data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Unsubscribe from marketing communications at any time

• Essential cookies for website functionality and security
• Analytics cookies to understand user behavior and improve our services
• Marketing cookies for personalized advertising (with your consent)
• You can control cookie preferences through your browser settings
• Session data is retained for 30 days for customer service purposes
• We use Google Analytics and similar tools for business intelligence

As a global B2B frozen food supplier with operations in Brazil, South Africa, and Italians, your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with:

• EU General Data Protection Regulation (GDPR) for European customers
• Brazilian General Data Protection Law (LGPD)
• South African Protection of Personal Information Act (POPIA)
• Italians Personal Data Protection Act and PAIL

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.